Refund policy
Last Updated: July 2026
Welcome to Booksutra. By accessing or using our website, you agree to the following terms and conditions.
Products
Booksutra offers books and related reading materials for sale. Product availability is subject to change without notice.
Pricing
- All prices are displayed in INR.
- Prices may change without prior notice.
- Applicable taxes are included unless stated otherwise.
Orders
We reserve the right to:
- Accept or reject any order.
- Cancel orders due to pricing errors, stock unavailability, suspected fraudulent activity, or incorrect product information.
If your order is cancelled after payment, a full refund will be processed.
Payments
We accept secure online payments through the payment methods available at checkout.
Cash on Delivery (COD) is available only for eligible orders and serviceable locations.
Intellectual Property
All content on Booksutra, including text, images, logos, graphics, and website design, is the property of Booksutra and may not be copied, reproduced, or distributed without written permission.
User Responsibilities
By using this website, you agree:
- To provide accurate information while placing orders.
- Not to misuse the website.
- Not to attempt unauthorized access to our systems.
Limitation of Liability
Booksutra shall not be liable for delays or failures caused by events beyond our reasonable control, including courier delays, natural disasters, or technical issues.
Changes to Terms
We reserve the right to update these Terms of Service at any time. Continued use of the website constitutes acceptance of the revised terms. Standard e-commerce terms commonly include these provisions.
Contact Information
For any questions regarding these Terms, please contact:
Booksutra
Email: support@booksutra.in